WOW! Without the help of Mr. Forbes I would have been in a very tight, uncomfortable and just plain NASTY place with IOPTRON after getting a bum unit that was repaired x1 and then damaged and totally unuseable after it was shipped back to me in the styrofoam peanuts. Getting middle management at IOPTRON to expedite my concern and sending me a new unit was a nightmare, The Technical expert at IOPTRON was a nice and caring guy; I would ONLY chooose TRAPEZIUM as a vendor in the future because of Mr. Forbes professional attitude and constantly being available.
10:35 am on December 21st, 2009 1
Jeff at The Great Red Spot informs us in an e-mail that he, like Mr. Forbes, inspects and backs up his mini Towers without any hastle. Good to know this!
10:35 pm on July 20th, 2010 2
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